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EXTERNAL EVALUATION REPORTVictor Valley College18422 Bear Valley RoadVictorville, CA 92395A confidential report prepared forThe Accrediting Commission for Community and Junior CollegesWestern Association of Schools and CollegesThis report represents the findings of the External Evaluation Team that visitedVictor Valley College March 6 – March 10, 2017Kevin G. Walthers, Ph.D.Chair

NOTE: this page shall be added to the team report noted below, immediately behind the coverpage, and shall become part of the final evaluation report associated with the review.DATE:June 23, 2017INSTITUTION:Victor Valley College18422 Bear Valley RoadVictorville, CA 92395TEAM REPORT:Comprehensive Evaluation ReportThis report represents the findings of the evaluation team that visited College March 6 – 9, 2017.SUBJECT:Commission Revisions to the Team ReportThe comprehensive External Evaluation Report provides details of the team’s findings with regard tothe Eligibility Requirements, Accreditation Standards, and Commission policies, and should be readcarefully and used to understand the team’s findings. Upon a review of the External Evaluation Reportsent to the College, the College’s Self-Evaluation Report, and supplemental information, oral testimonyevidence provided by the College and the District, the following changes or corrections are noted for theTeam Report:1. Change Recommendation 7 to a Recommendation to Improve Effectiveness.Page 2

Table of ContentsEXTERNAL EVALUATION REPORT . 1Table of Contents . 3List of College Team Members. 4Summary of the External Evaluation Report . 5Major Findings and Recommendations of the 2017 External Evaluation Team . 7Introduction . 9Eligibility Requirements . 10Checklist for Evaluating Compliance with Federal Regulations and Related CommissionPolicies . 11STANDARD I: MISSION, ACADEMIC QUALITY AND INSTITUTIONALEFFECTIVENESS, AND INTEGRITY . 19Standard I.A: Mission . 19Standard I.B: Assuring Academic Quality and Institutional Effectiveness . 21Standard I.C: Institutional Integrity . 25STANDARD II: STUDENT LEARNING PROGRAMS AND SUPPORT SERVICES . 28Standard II.A: Instructional Programs . 28Standard II.B: Library and Learning Support Services . 32Standard II.C: Student Support Services . 35STANDARD III: RESOURCES. 38Standard III.A Human Resources . 38Standard III.B: Physical Resources. 41Standard III.C: Technology Resources . 45Standard III.D: Financial Resources . 47STANDARD IV: LEADERSHIP AND GOVERNANCE . 52Standard IV.A: Decision Making Roles and Processes . 52Standard IV.B: Chief Executive Officer . 55Standard IV.C: Governing Board . 56Quality Focus Essay Feedback . 58Page 3

List of College Team MembersDr. Kevin G. Walthers (Chair)Superintendent/PresidentAllan Hancock CollegeMr. Henry HuaDean, Business and CISCypress CollegeDr. Bernadette AnayahFaculty Member, ESLFolsom Lake CollegeDr. Celia HustonFaculty Member, Library ServicesSan Bernardino Valley CollegeMr. Brent CalvinVice President for Student ServicesCollee of the SequoiasDr. Nancy JonesDean of Instruction, Business & CTECoastline Community CollegeMs. Carmen Camacho (Team Assistant)Executive Assistant to the PresidentAllan Hancock CollegeDr. Mia Terrez KellyFaculty Member, NursingMerritt CollegeDr. Ryan CornnerVice Chancellor for Institutional Programsand EffectivenessLos Angeles Community College DistrictMr. Lee LindseyVice President of Administrative ServicesCollege of the RedwoodsMs. Diana RodriguezPresidentSan Bernardino Valley CollegePage 4

Summary of the External Evaluation ReportINSTITUTION:Victor Valley CollegeDATES OF VISIT:March 6 – March 9, 2016TEAM CHAIR:Dr. Kevin G WalthersAn eleven-member team visited Victor Valley College (VVC) March 6 – March 9, 2017 forthe purpose of determining whether the College continues to meet Accreditation Standards,Eligibility Requirements, Commission Policies, and USDE regulations. The team evaluatedhow well the College is achieving its stated purposes, providing recommendations for qualityassurance and institutional improvement, and submitting recommendations to the AccreditingCommission for Community and Junior Colleges (ACCJC) regarding the accredited status ofthe College.The evaluation team received the college’s self-evaluation document and related evidence in atimely manner, a few weeks prior to the site visit. Team members found it to be a generallyacceptable document that adequately described some of the processes used by the College toaddress Eligibility Requirements, USDOE requirements, Accreditation Standards, andCommission Policies. Other areas of the document were less complete, requiring significanteffort on the part of the team to corroborate the report’s assertions. College faculty and staffwere able to fill in the gaps and worked diligently to assist the team in our work.The team confirmed that the self-evaluation report was compiled through broad participationby the entire College community including faculty, staff, students, and administration. Further,it contained several self-identified action plans for institutional improvement as part of theQuality Focus Essay.During the evaluation visit, team members conducted dozens of formal meetings, interviews,and observations involving College employees, students, and board members. Other, lessformal interactions with students and employees took place outside of officially scheduledinterviews, as did observations of in-session classes and other learning environments. Threeopen forums provided the community members and College personnel opportunities to meetwith members of the evaluation teamThe team reviewed numerous materials supporting the self-evaluation report in the team roomand electronically, including documents and evidence supporting the Standards, EligibilityRequirements, Commission Policies, and USDE regulations. Evidence reviewed by the teamincluded, but was not limited to, documents such as institutional plans, program reviewprocedures and reports, student learning outcomes evidence, distance education classes,College policies and procedures, enrollment information, committee minutes and materials,and College governance structures. Said evidence was accessed via hard-copy in the teamroom and electronically via provided flash drives, internal College systems (e.g., eLumen,CurricuNet), and the College’s internal and public website pages.The team greatly appreciated the enthusiasm and support from College employees throughoutthe visit. The team appreciated the assistance of key staff members who assisted with requestsfor individual meetings and other needs throughout the evaluation process. College staff metevery request.The team noted that the College fell short of compliance with Eligibility Requirements 11 andPage 5

20. The team also issued recommendations concerning compliance issues related toCommission Policies and Standards in regard to assessment of processes and distanceeducation.The team found a number of innovative and effective practices and programs resulting in anumber of commendations to the College. It also issued several recommendations to increaseeffectiveness.Page 6

Major Findings and Recommendations of the 2017 External EvaluationTeamCommendationsCommendation 1: The team commends the college for the development and ongoing successof the K-16 High School Bridge Program.Commendation 2: The team commends the college for its commitment to student success forthe planning and development of a centralized Tutorial Center combining tutoring, the writingcenter, and math lab.Commendation 3: The team commends the college for developing a culture focused onintegrated planning and creating a robust instructional program review that integrates studentlearning and achievement data, institutional planning and identification of programmatic needsfor use in the institutional planning and resource allocation processes.Commendation 4: The team commends the College for its partnerships with local cities andbusinesses in the development and success of their Aviation Technology MaintenanceProgram and Regional Public Safety Training Center.Commendation 5: The team commends the college for its innovative approach to professionaldevelopment for classified staff.Commendation 6: The team commends the college and the facility committee for its awardwinning utility saving projects, including landscaping to reduce water usage and waste, solarvoltaic projects, an updated energy management system, boiler replacements, LED lightingretrofits, power management systems, and integrating Savings by Design into facilitiesplanningCommendation 7: The team commends the college for creating a culture of mutual respect andstudent support. The team found campus-wide appreciation for the leadership of PresidentRoger Wagner. The team also recognizes the positive shift in culture evidenced by VVCconstituent groups.Page 7

Recommendations for Improvement and ComplianceRecommendation 1 (Compliance) In order to meet standards, the team recommends that thecollege complete the learning assessment process for programs (PLOs) and service areas(SAOs), integrate these assessments into the existing program review process and complete thedevelopment of a process to systematically analyze learning outcomes data by meaningfuldemographic disaggregation (Standard I.B.2, I.B.3, I.B.6, II.B.3 and ER 11).Recommendation 2 (Effectiveness) In order to improve effectiveness, the team recommendsthat the college develop a process for addressing deficiencies in achieving Institutional SetStandards, including integrating the standards into the program review process, and creatingcomprehensive improvement plans (Standard I.B.3, ER 11).Recommendation 3 (Compliance) In order to meet standards, the team recommends that thecollege strengthen its integrated planning process by reviewing the impact of funding decisionsand formalizing the cycle of evaluation for its planning processes, policies, procedures andgovernance structures to ensure that the continuous improvement loop is closed. (StandardsI.B.7, I.C.6, IIA.3. II.C.1, II.C.2, III.D.1, and IV.A.7).Recommendation 4 (Compliance) In order to meet standards, the team recommends that thecollege develop a transfer of credit policy that describes the criteria through which credit fromother institutions of higher education will be accepted and publish this policy broadly,including in the college catalog. (Standards I.C.2 and ER 20)Recommendation 5 (Effectiveness) In order to improve effectiveness, the team recommendsthat the College increase student support services (i.e. Counseling, Financial Aid, VeteransServices) at off-site locations and for online students. (II.C.1., II.C.3., ER 15)Recommendation 6 (Effectiveness) In order to improve effectiveness, the team recommendsthat the college examine the organizational structure and staffing of its executive level toensure that the college maintains a sufficient number of administrators (III.A.10).Recommendation 7 (Compliance) In order to meet the standards, The team recommends thatthe college ensures regular and effective contact in online courses and refine policies,procedures and processes as needed to ensure that there is evidence that all online courses haveregular and effective contact (II.A.2, II.A.7 and DE Checklist).Page 8

IntroductionVictor Valley College was established by authority of the voters in 1960 with the first classesoffered in 1961. The College’s main campus is located 90 miles north of Los Angeles in theHigh Desert of Southern California and covers a geographic service area of approximately2,200 square miles. The College also has the Regional Public Safety Training Center located inApple Valley — approximately 15 miles northeast of the main campus.In the beginning, the College had one feeder high school and served a population of roughly70,000 residents. Today the College has 20 feeder high sc