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A publication prepared exclusively for members of theNational Wildlife Control Operators AssociationNWCOA NEWSIssue: 36Summer 2020NEWSLETTERPresident’s MessageRyan Hall, NWCOAPresident------------------------- Page 2Proper TrashManagementAvoiding pest problems------------------------- Page 4Changes to the MigratoryBirds Treaty ActHow will changes effect yourday-to-day work?------------------------- Page 8Bat Update from theColorado Bat WorkingGroup------------------------- Page 11Sealant Choices Matter!When pest proofing homes,we want sealants that aregoing to do the job.------------------------- Page 13Labor Day: MakeInvestments Work asHard as You DoAre your investmentsworking for you?------------------------- Page 182021 WILDLIFE EXPOThe 2021 Wildlife Expo is just six short months away! We are closeto finalizing the agenda and the registration information. In threeweeks, log on to www.nwcoa.com for more details. In the meantime,the Caribe Royale hotel has offered NWCOA and NPMA a discountedhotel rate of 199/night for anyone who books a hotel reservation forthe Wildlife Expo between now and January 14, 2021. Don’t miss thisopportunity to book early and save! Contact the Caribe Royale hotel at407-238-8000 and ask for the NWCOA group rate.Member Benefits!A: 418 W Garden StreetPensacola, FloridaP: 1-855-466-9262E: [email protected]: www.nwcoa.comRead all about the NWCOA memberbenefits. See pages 19.NWCOA News - Summer 20201

RYAN HALLPRESIDENT’S REPORTGreetings NWCOA members. I hope that all of youare staying safe.In these tough times it is great to be able to rely on our fellowNWCOA members for guidance and support. Our goal overthe past few months and continuing into next year has beento increase communication with our members and providetimely information and resources. Please do not hesitateto reach out to your NWCOA Board Representative, or amember of our staff should you need assistance or havequestions or concerns.Since the last issue, I am glad to report that we are makingstrides in our committee work, particularly in creatingmeaningful, sustainable partnerships with organizationsthat will both benefit NWCOA members and provideeducational resources to outside stakeholders. Additionally,the membership committee is working toward creatingmember resources and connection points that members willfind engaging and beneficial. More information on thoseinitiatives will be shared in the coming months.Like many organizations, NWCOA has had to pivot fromin-person training to online training in order to continue toprovide the educational resources needed by our members.We continue to look toward the future when in-personmeetings and trainingevents will once againbe at the forefront of oureducational programs. Inthe meantime, we hopeto offer more NWCOAcertification courses ina virtual platform andplan to launch additionaleducationalresourcesthrough webinars anddigital communication.Lastly, NWCOA is gearing up for our 2021 Wildlife Expo. Weare excited to host this event in Orlando, Florida February1 – 3, 2021. The Caribe Royale hotel will be our host meetinglocation for this event. We are well on our way with planningthis event and have assembled a great line of speakers andeducational sessions that we believe will benefit our members.Mark your calendars! We look forward to seeing you in 2021.Ryan Hall, CWCP, CNIPresidentNWCOA has had to pivot from its traditional in-person training model tocontinue to provide much needed educational resources for members. Wecontinue to look toward the future when in-person meetings and trainingevents will once again be at the forefront of our educational programs.2NWCOA News - Summer 2020

NWCOA GOVERNINGBOARDPresidentRyan HallAnimal Pros WildlifeHendersonville, [email protected] Past PresidentCharles Holt, CWCP Advantage Wildlife RemovalNew Richmond, th MarkunBEAST Wildlife SolutionsMinneapolis, o CalzadillaCopesanMiami Lakes, FL(262) [email protected] CowleyCowley’s Pest ServicesFarmingdale, NJ(732) [email protected] OrganizerChris HunnicutCity Wide Exterminating, Inc.Locust, NC(704) [email protected] DirectorJim GoinsVirginia Wildlife ManagementGloucester Point, [email protected] DirectorChris LunnWyoming Wildlife & PestSolutionsEtna, WY [email protected] DirectorCharles Parker, CWCP Parker Wildlife ControlKenner, [email protected] Director - Foreignand U.S. TerritoriesGerrod WalkerWhen Nature Calls PestControl, Inc.Florissant, CO(719) [email protected] Executive StaffChristie MeresseExecutive DirectorAshley RabonMembership ManagerHedley WarrenMarketing & Meeting ManagerGregg SchumakerTraining CoordinatorNWCOA CONTACTINFORMATIONPO Box 841Pensacola, FL 32591418 W Garden StreetSuite 101Pensacola, FL 32502Phone: [email protected] News - Summer 20203

PROPER TRASHMANAGEMENTBy Larry Pinto and Sandra KraftEditor’s Note: This article was reprinted with permission fromTechletter/Pinto & Associates.There it looms in the middle of your account thenightmare dumpster! A dirty, rusted metal boxoverflowing with eight cubic yards of rotting meat,chicken bones, fried fish, greasy fries, spilled softdrinks and secret sauce, all wrapped up with papertrash and stewing in the heat. As if that weren’t enough,surrounding the dumpster is the overflow of garbage bagsand garbage that didn’t quite make it into the dumpster.Worse yet, the next pickup isn’t for two days and thedumpster lid is missing, leaving garbage available overnight.The two primary dumpster pests are flies and rats. Otherdumpster pests include yellow jackets, ants, mice, pest birdsand cockroaches.House flies, blow flies, and drosophila (fruit) flies will takeadvantage of the decaying food and fermenting fluids in thedumpster. The flies will not only become pests around thedumpster, but will find their way into nearby buildings.Rats will zero in on the high-quality food that is readilyaccessible each evening, and will take up residence nearby.Not only do the rats have access to the food trash on theground, but they can get inside the dumpster itself throughthe perpetually open lid.When technicians face nightmare dumpsters, pestmanagement can be an exercise in futility until dumpstersanitation problems can be corrected. The best advice fortechnicians dealing with a dumpster management situationis the following:4NWCOA News - Summer 2020 Don’t ignore dumpster problems. Be familiar with good dumpster management practices(see below). Report dumpster management problems wheneveryou find them.Dumpster GuidelinesDumpsters represent a common focal point of pest problemsin commercial accounts. Here are 12 recommendations forhow to prevent pest issues from developing in and arounddumpsters: Dumpsters should be located at least 50 feet, andpreferably more than 100 feet, from the buildingperimeter, and especially not near doors. Dumpsters should be sited on a thick concrete padthat has foundation toes on the outside to keep rodentsfrom burrowing under the pad. If not on a pad, smalldumpsters should be on wheels to keep them up offthe ground. There should be no thick shrubs around dumpsterenclosures. They might conceal the dumpster fromview, but shrubs and dense groundcovers alsohide rodent burrows, accumulate trash and makeinspection difficult. In particular, avoid thorny shrubs,such as barberry. Make sure weeds or grass around a dumpster aretrimmed close so rodent burrows can be seen. See that staff places (not tosses) trash inside thedumpster, not around the dumpster. Some arereluctant to touch the “filthy” lid and use shortcuts. Dumpster lids (rain guards) must be closed after trash

is deposited. If there is routinely so much trash thatthe lid can’t close, more frequent pick-ups should bescheduled. Maintenance staff should be present occasionally whenthe dumpster is emptied in order to clean the slabdirectly underneath. Dumpsters should be washed out regularly, andwhenever they smell strongly of rotting trash. Use highpressure and a degreasing solution. Drain holes should be washed out regularly, andwhenever they smell strongly of rotting trash. Use highpressure and a degreasing solution. Drain holes should never be left open (except duringcleaning). Plugs should be in place or the openingshould be screened. Dumpsters should not be damaged, leaking or rustedthrough, and the lids should close properly. Otherwise,they should be replaced. Trash service agreementsshould specify that dumpsters shall be replaced withnew or reconditioned dumpsters on a regular basis. Discuss with the client that they should not place loosefood waste in the dumpster. Food waste should be putinto heavy-duty plastic trash bags and tied off beforebeing placed into dumpsters. Wet waste should bewrapped in newspaper before being bagged. Dumpsters should be checked by staff twice daily, andany trash picked up that didn’t end up inside. Staff alsoshould police the area immediately after the dumpsterhas been emptied or removed.Now, let’s examine the inside component of trashmanagement in commercial accounts — compactors andtrash rooms. In apartment and other high-rise buildings,garbage from upper floors is often fed down a trash chuteand into a compactor or a roll-away cart. The compactor sitsin a ground floor room that too often doubles as a storageroom and/or maintenance shop.Trash Chutes & RoomsIn a high-rise, each upper floor has a trash chute room,basically a closet that contains the opening to the trashchute (sometimes the room contains trash cans instead).Unfortunately, these rooms often become repositories fortrash that was too large for the chute and for items that don’teven qualify as “trash.”Trash chutes can be grease-laden, sometimes damaged, withpoor seals at the basement ceiling above the compactor.Rats and mice can live in the block walls around the trashchute many floors up and come down at night to feed in andaround the compactor. Be especially aware of old buildingsthat have converted old brick incinerator chutes into trashchutes. These work-around situations tend to have manycrevices where roaches can hide.Compactor RoomsIn older buildings, compactor rooms are often greasy andtrash-strewn, and over the years have gained numerousholes for pipes, allowing pests free access in and out ofthe walls, floors and ceiling. A trash compactor can be thefocus for cockroach, fly or rodent problems, feeding peststhroughout the building. Conversely, if the trash areas are ingood shape, pest levels in a building will reflect that.Control OptionsTrash chutes can be treated with an insecticide dust. Pourthe dust into the chute from the second or third level.The updraft in the chute will distribute a thin layer ofdust. Chutes may need to be closed during cleaning andtreatment.Since food is readily available in trash areas, rodents areusually controlled by mass trapping, perhaps supplementedwith tracking powder in trash room wall voids. After a trashroom has been cleaned and degreased, apply an insecticidethat is effective in conditions of grease, heat and moisture.Use an injector tip to treat cracks and crevices in the room,and spot treat with a fan spray along wall, floor and ceilingjunctions, and in and on the compactor and frame (but notthe electrical mechanisms). Apply an insecticide dust in walland ceiling voids. Consider adding an IGR for long-termcockroach control.Trash Room GuidelinesHere are 14 suggestions for effectively managing pestproblems in compactor/trash rooms: Reduce clutter in garbage, trash chute and compactorrooms. Get rid of stacked boxes, building materials,etc., to eliminate pest hiding places. Trash rooms can be painted with a high-gloss whitecontinued on page 6NWCOA News - Summer 20205

MANAGING TRASH continued from page 5paint that will clearly show when and where cleaning isneeded. It’s a good idea to paint a bright white inspection aisle 24inches wide along the walls in the garbage/compactorroom. Nothing should be stored in this aisle space sothat the perimeter area is (1) less attractive to rodents;(2) easy to inspect for droppings to detect new activity;and (3) accessible for placing rat traps and bait stations. Seal or fill all holes, cracks, voids and delaminations inwalls, floors and ceilings of trash chute rooms and thecompactor room. Caulk or seal openings entering trash rooms andaround pipes, wires, cables and vents. Grates should be installed on floor drains to preventrats from moving into or out of drains. Doors into garbage or compactor rooms (includingoverhead bay doors) should be kept closed and shouldseal tightly with door sweeps and/or thresholds at thebottom.6NWCOA News - Summer 2020 In cold regions, leave the trash room unheated inwinter to discourage cockroaches. Mobile carts or tote barrels used to haul and store trashshould be made of tough, non-porous material andshould have lids. Don’t allow compactors or roll-off dumpsters tooverflow. Add wheels to compactors, if possible, so they can bemoved for cleaning and inspection. Trash storage areas and upper floor trash chute roomsshould be policed daily to pick up spilled trash. The trash storage area, as well as trash chutes and trashcarts, should be steam-cleaned or enzyme-cleaned anddegreased regularly. Enforce a rule that all trash deposited in trash chutesmust be bagged and tied off.The authors are well-known industry consultants andowners of Pinto & Associates.

NWCOA News - Summer 20207

HOW RECENT CHANGES TO THE MTBAAFFECT THE WORK OF PCOs AND WCOsBy Rolie CalzadillaBefore we get started, let’s set the tone and gain somehistorical perspective by going back 106 years to 1914when Martha, the last living passenger pigeon (Ectopistesmigratori